Healing Roots Policies
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BOOKING
GIFT CERTIFICATES & SESSION PACKAGES
CANCELLATION & RESCHEDULING
- A 25% deposit of your session fee is required to secure your booking.
- The remaining balance will be paid on the day of the service.
- If you cancel or need to reschedule without notice, please be aware that you will forfeit the 25% deposit. We appreciate your understanding in this matter as it allows us to better serve all our valued clients.
CANCELLATION & RESCHEDULING
GIFT CERTIFICATES & SESSION PACKAGES
CANCELLATION & RESCHEDULING
We understand that life can be unpredictable, and unforeseen circumstances may arise. Consistent patterns of rescheduling and cancelling short-notice impacts our ability to accommodate other clients.
- To avoid forfeiting your gift certificate or session, a minimum of 24 hours' notice is required for rescheduling or cancellations.
- In cases o
We understand that life can be unpredictable, and unforeseen circumstances may arise. Consistent patterns of rescheduling and cancelling short-notice impacts our ability to accommodate other clients.
- To avoid forfeiting your gift certificate or session, a minimum of 24 hours' notice is required for rescheduling or cancellations.
- In cases of chronic canceling and/or rescheduling, please understand that repeated changes may lead to the forfeiture of your session or gift certificate.
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GIFT CERTIFICATES & SESSION PACKAGES
GIFT CERTIFICATES & SESSION PACKAGES
GIFT CERTIFICATES & SESSION PACKAGES
- All gift certificates and session packages have a one-year expiration from the date of purchase.
- If a gift certificate or session (from a package) has expired, a 25% discount of the original session value can be applied when rescheduling.
- For multiple sessions left in a package, a 25% discount of the original session package value will be
- All gift certificates and session packages have a one-year expiration from the date of purchase.
- If a gift certificate or session (from a package) has expired, a 25% discount of the original session value can be applied when rescheduling.
- For multiple sessions left in a package, a 25% discount of the original session package value will be applied to the new package, and any expired sessions will be forfeited.