Healing Roots Policies

BOOKING

GIFT CERTIFICATES & SESSION PACKAGES

CANCELLATION & RESCHEDULING

A 25% deposit of your session fee is required to secure your booking.

The remaining balance will be paid on the day of the service.

If you cancel or need to reschedule without notice, please be aware that you will forfeit the 25% deposit. We appreciate your understanding in this matter as it allows us to better serve all our valued clients.

CANCELLATION & RESCHEDULING

GIFT CERTIFICATES & SESSION PACKAGES

CANCELLATION & RESCHEDULING

We understand that life can be unpredictable, and unforeseen circumstances may arise. Consistent patterns of rescheduling and cancelling short-notice impacts our ability to accommodate other clients.

To avoid forfeiting your gift certificate or session, a minimum of 24 hours' notice is required for rescheduling or cancellations.

In cases o

We understand that life can be unpredictable, and unforeseen circumstances may arise. Consistent patterns of rescheduling and cancelling short-notice impacts our ability to accommodate other clients.

To avoid forfeiting your gift certificate or session, a minimum of 24 hours' notice is required for rescheduling or cancellations.

In cases of chronic canceling and/or rescheduling, please understand that repeated changes may lead to the forfeiture of your session or gift certificate.

GIFT CERTIFICATES & SESSION PACKAGES

GIFT CERTIFICATES & SESSION PACKAGES

GIFT CERTIFICATES & SESSION PACKAGES

All gift certificates and session packages have a one-year expiration from the date of purchase.

If a gift certificate or session (from a package) has expired, a 25% discount of the original session value can be applied when rescheduling.

For multiple sessions left in a package, a 25% discount of the original session package value will be

All gift certificates and session packages have a one-year expiration from the date of purchase.

If a gift certificate or session (from a package) has expired, a 25% discount of the original session value can be applied when rescheduling.

For multiple sessions left in a package, a 25% discount of the original session package value will be applied to the new package, and any expired sessions will be forfeited.